Zillow's going coast-to-coast shining the spotlight on some of the best agents in cities across the country. These Zillow Premier Agents are successful in their community and have used Zillow to help grow their business.
Today's focus is on a third-generation San Francisco, CA agent who treats all her listing clients with superb service - including free staging and sharp listing photos - and throws the best open house extravaganza on the block. She makes it an event buyers won't want to miss. See what she did recently here.
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Laura Wucher
Introducing:
Name: Laura Wucher
Brokerage: Better Homes and Gardens
Years in business: 4
Years as a Zillow Premier Agent: 3
Favorite home style: Contemporary
We asked Laura what makes her successful. Here's what she had to say:
Zillow: Why are you successful as a real estate agent?
Laura: I have passion for what I do. For me it's about my clients and providing exceptional service. I listen and I truly care. I know the market, and I am a great strategist and negotiator. I treat all my listings no matter how big or small like high-end luxury listings, providing such things as complimentary staging and top-of-the-line photography. It’s important to make a great first impression.
Zillow: Who or what inspired you to work in real estate?
Laura: I am a third-generation real estate agent so I guess you could say it is in my DNA. I was a stay-at-home mom taking care of the kids when I decided to go into real estate. I wanted something I could do that offered flexibility. I love working with people and that no two days are the same. I love that real estate allows me to be creative and entrepreneurial.
Zillow: What is the best part of your job?
Laura: Exceeding my client’s expectations beyond their wildest dreams, such as selling a home well over the asking price, or when I hand over the keys to a home buyer. I love helping to make the dream of homeownership a reality.
Zillow: What are three pieces of advice you have for success on Zillow?
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Wucher exceeds her client’s expectations by staging the home and providing crisp listing photos that attract buyers.
Laura:
1. Complete your Zillow profile.
2. Add reviews to your profile.
3. Add a video that showcases yourself and your services.
Zillow: What is the best compliment you've ever received from a client?
Laura: In looking over my reviews the common theme seems to be that I provide outstanding service; that I am knowledgeable, professional, responsive; and that I go above and beyond to get the job done.
Zillow: What real estate time-saving tips do you have?
Laura: Have a daily plan and stick to it. Do similar tasks at the same time. Set aside time to check email but don’t let it become a distraction.
Zillow: When you're not selling real estate, what do you enjoy in your free time?
Laura: I love to be active. When I’m not engaged in real estate activities, I enjoy such things as running, biking and hiking. I am also a foodie and love to dine at our local restaurants, especially family-owned places. I love doing things as a family like traveling, road trips, watching my son play high school football, and horseback riding with my daughter.
Zillow: How do you stay active in the local community?
Laura: I stay active through my children’s activities and schools. I organize neighborhood events like my annual Valley High garage sale. In the future I plan on participating community events such as the Jazz and Wine Festival and the Fourth of July parade and festivities.
To learn from top agents, be sure to attend one of the free Zillow Agent Events, coming to a city near you. Know someone who deserves to be in the spotlight? Tweet @ZillowForPros with your nomination.
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Click the image to register for upcoming Zillow Agent Events in a city near you.